Application: Solar Power Systems
Problem: After providing an initial quote a few months prior, a new energy market customer placed their first order from Century Spring’s stock spring inventory with an immediate need for more parts than we had on hand.
The MWI Solution:
- Verified that we had raw material to produce the desired quantity
- Coordinated with production to rearrange the production schedule and expedite the parts
- Manufactured and shipped the order within two days
The customer was elated with the service they received and the attention given to a first-time buyer. Their newest solar system entered production with no delays.